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The Blog of Dr. Jennifer Lagrotte, DMFT

“You’re Not Listening to Me!”: Why We Hear Each Other But Still Feel Unheard

by : unclvito

Couples

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A Therapist’s Take on Miscommunication in Relationships

“You’re not listening to me.”

It’s one of the most common frustrations I hear in couples therapy.
And guess what?

In most cases, they actually are listening—just not in the way that matters.

Let me explain.

👂 The Difference Between Hearing and Being Heard

There’s a big difference between:

  • Hearing words
  • And hearing the emotion behind the words.

Example:

Partner A says, “I feel like you don’t want to spend time with me.”
Partner B responds, “That’s not true. We went to dinner Tuesday.”

That response might be factually correct—but it totally misses the emotional need.

What Partner A wanted was:

  • Reassurance
  • Validation
  • Emotional connection

What they got was:

  • Data and defensiveness

🧠 Why This Happens (Even In Loving Relationships)

Couples don’t struggle because they don’t care.
They struggle because their styles of communication are mismatched.

  • One partner wants solutions.
  • The other wants empathy.
  • One communicates in logic.
  • The other leads with feeling
  • One wants to “fix it fast.”
  • The other wants to “feel it through.”

These aren’t wrong ways to communicate. But when they collide, both people end up feeling unheard—even while having the same conversation.

🔄 What It Sounds Like in Real Life

What’s said: “I feel like you don’t care.”
What’s heard: “You’re a bad partner.”

What’s said: “I just need you to listen.”
What’s heard: “I don’t want your help.”

What’s said: “Can you not check your phone when I’m talking?”
What’s heard: “You’re always doing something wrong.”

See how quickly things can spiral?


🧰 The Fix: Reflective Listening (It Works—Promise)

This one tool can change your entire relationship dynamic:

👂 Reflective Listening 101:

  1. Listen without interrupting.
  2. Repeat back what you heard.
    “So you’re saying you felt dismissed when I walked away?”
  3. Ask if you got it right.
    “Did I understand that?”
  4. Only then… respond.

You don’t have to agree.
You don’t have to fix.
You just have to make your partner feel heard before anything else can happen.

❤️ It’s Not About Getting It Perfect—It’s About Showing Up

You don’t need to become a therapist to improve your communication.

You just need to:

  • Slow down
  • Stay curious
  • And check in before you check out of the conversation

Final Thoughts: Feeling Heard is Emotional Oxygen

Most partners aren’t asking for perfection.
They’re asking for presence.
For a moment where their experience lands in someone else’s heart—not just their ears.

The next time your partner says something that sparks defensiveness, try this:

“Help me understand what you’re feeling right now.”

It’s not magic. But it’s close.

Want to go deeper?

Therapy can help you build communication habits that actually stick.

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